Privacy notice

Information about how personal data may be processed through this website. Last updated: 2026.

1. Controller information

This notice explains how personal data may be processed when you use the website.
It applies to website visits, contact forms, rental enquiries, driver hire enquiries, transfer requests and general communications.
It does not create a rental, chauffeur or transport agreement by itself.
Any service may require suitability checks, identity details or other information needed to arrange the service lawfully.

Name, email address, phone number and preferred contact method.
Service type selected in a form, such as rental, driver hire, transfer, corporate service or VIP transport.
Journey details such as date, pickup area, destination, route, passenger count, luggage and vehicle class.
Information needed to confirm suitability, arrange handover or coordinate a driver.
Message content submitted voluntarily through an enquiry form.
Technical information such as browser type, device type, approximate access time and pages visited.
Cookie choices saved locally in your browser.

To understand the requested service and respond to the enquiry.
To match a vehicle category, driver format or transfer plan to the requested journey.
To coordinate pickup windows, handover notes, passenger requirements and communication preferences.
To prepare service information for internal review and client response.
To improve website reliability, form usability and communication workflow.

Processing may be based on steps requested by you before entering into a service arrangement.
Processing may be based on our legitimate interest in responding to enquiries and operating a secure website.
Where consent is required, it may be requested through a clear action such as submitting a form or selecting a cookie option.
We aim to collect only information relevant to the requested service and necessary checks.

Discretion means focused handling of information and low-profile service coordination.
It does not remove required checks or information needed to arrange a lawful service.
Clients should avoid sending unnecessary sensitive information through the website form.
Private journey details are used for service coordination and are not displayed publicly.

We do not sell personal data.
Information may be shared where necessary for administration, website operation, vehicle coordination, driver scheduling or transfer planning.
Information may be disclosed where required by law, regulation, court order or competent authority.
Only information reasonably necessary for the relevant purpose should be shared.

Enquiry data is retained only for as long as needed to review and respond to the enquiry.
Some communication records may be retained for longer where necessary for administration, record keeping or legal obligations.
If an enquiry does not proceed, unnecessary data may be deleted or anonymised after a reasonable period.
Formal service records may be governed by separate retention requirements.

We use reasonable organisational measures to protect personal data.
Access to enquiry information is limited to people who need it for communication, vehicle coordination or administration.
No website transmission can be guaranteed to be completely secure, so users should avoid sending unnecessary sensitive details.
Website forms are designed to request only the information needed for initial contact.

You may request access to personal data held about you.
You may request correction of inaccurate information.
You may request deletion where there is no overriding legal reason to retain the data.
You may object to or request restriction of processing in certain circumstances.
You may withdraw consent where processing is based on consent.
Requests can be sent to dataexplained.info@europe.com.

Some enquiries may involve international clients, airport arrivals or cross-border travel planning.
Where additional coordination is required, further information may be requested to understand the journey.
Only information relevant to the enquiry and service suitability should be provided at the initial stage.

This privacy notice may be updated if our website, service process or legal requirements change.
The current version is published on this page.
Last updated: 2026.